I'm puzzling over a bit of a dilemma this weekend.
I have two distinct aspects to my business born of the expertise of myself and my co-director. The organisation was set up as an
engineering firm, but as I have become increasingly involved, and since I sold my shares in another company I owned which sold tools and engineering supplies, I have been increasingly interested in developing
a sales dimension to L&B Technical Services Ltd, using our expertise to
supply tools and welding consumables to trade, industry and commerce in the South East of England and up the East Coast (Suffolk/ Northamptonshire/ Linciolnshire/ Herefordshire/ Peterborough/ Norfolk). A couple of years ago now I merged a third business I own with
L&B Technical Services Ltd, which also sells engineering and welding products. Obviously this is an allied area of industry and there are distinct advantages to the amalgamation in terms of sourcing product.
We have secured some important distributorships, notably
Huntingdon Fusion Techniques superb range of Pipe Purging Equipment and
Kemppi, probably the most popular brand of welding plant in the world today!
Our
engineering function is currently much larger than our
supplies function, but I would like to see that change and have been dabbling quite a bit, employing different sales people and admin staff to see if I could find someone who would really make it roar ahead. I haven't.
In fact the sales thing is quite extraordinary. How does one find a decent sales person these days? Even with my extensive connections in the marketplace, I don't even know anyone good enough to poach even if I could! I think the model used to be that someone would join a trade counter and learn about products and services, eventually seeking promotion to field sales. Things are very different today with on-line buying and the job of the sales rep seems largely redundant. Still, the same old players are out there earning a living, so there must be something to say for the tried and tested way of doing things.
So now I face a dilemma. I could just leave the sales function bubbling along as it is and through all my energy and commitment into the engineering aspect of the business, or I could do what I do best and get out there and sell to the customers myself. This would be fun and I know I can do it, but can I continue to effectively work on the Company and work in it at the same time? Taking your eye off the ball can be the worst mistake anyone makes in business, but does getting more involved with the work of the Company mean taking my eye off the ball or being more on it?
Another part of the equation is that I feel quite stagnant in the office. I would like to get out and about and shake things up a bit; see where I can take it. It could be a healthy and valuable change for me to get out a bit and see the customers, after all who has more passion and belief in L&B Technical Services Ltd and the products we supply than me?
If you would like to know more about the products and services we offer at
L&B Technical Services Ltd, please do not hesitate to call and arrange a meeting, or check out our website
here for mechanical and electrical engineering, facilities maintenance and engineering consultancy and
here for hand and power tools, fixings and fasteners, abrasives, welding plant and consumable and other allied products.